Regulation Information and Assistance
All Group A community water systems must provide their customers with a report each year about the quality of water they serve. Group A water systems serve 15 or more connections or 25 or more people.
This regulation does not apply to transient non-community (TNC), non-transient non-community (NTNC) or Group B water systems. You must deliver the Consumer Confidence Report (CCR) to your water system customers and the State Department of Health by July 1 of each year. For information about creating and distributing the report, please take a look at the following topics.
Assistance
- CCR Electronic Delivery Options and Considerations 331-470 (PDF)
- Final State Regulation (Word)
- Frequently Asked Questions (FAQ) webpage
- Preparing User-Friendly Consumer Confidence Reports 331-296 (PDF)
- Report Writing Assistance webpage (examples, computer templates, contacts)
- Preparing your Drinking Water Consumer Confidence Report (EPA website—utility guidance document)
- Arsenic and CCR Requirements webpage
- Translations for Public Notification webpage to describe what the CCR is for your non-English speaking customers.
- Checklist for CCR Compliance webpage
Forms
Certification Form (required to be sent to the state with each water system's report).
- Form for July 1, 2025, due date 331-203 (PDF). Includes print and electronic delivery.
- Form for July 1, 2026, due date 331-203 (PDF). Includes print and electronic delivery.
Workshops
CCR workshops are available from our training partners. Please check our training website for more information.
For More Information
For questions about the Consumer Confidence Report regulation, contact staff assigned to your county. Go to our Contacts and Office Location page where you'll find program email addresses, and an interactive map with county assignments. Our Staff Directory page lists staff by program.