Individuals with concerns about their drinking water should call their water utility, their local health department, or 911.
For Utilities
Active Drinking Water Health Alerts
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After-Hours Emergency Hotline—Office of Drinking Water staff are available around the clock to troubleshoot drinking water emergencies and help protect the health of your customers.
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Emergency Publications for Water Systems—If an emergency (accident, natural disaster, criminal action) affects your water system, these resources will help you. Includes publications for a Boil Water Advisory. For assistance during normal business hours, contact your local health department or our regional office (PDF). If an emergency occurs after hours, call our 24-hour Emergency Hotline.
- Emergency Response and Water System Security—Water systems can use this page to identify measures to protect drinking water supplies, and whom to contact in a drinking water emergency.
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Public notification—If the drinking water supply becomes contaminated, many people can become seriously ill or die. Therefore, state and federal laws require water systems to notify their customers any time a problem with drinking water poses a health risk.
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Emergency Publications for Consumers—Useful publications including an Emergency Resource Guide, and information about treatment of drinking water for emergency use, and what to do during and after a storm.