Health Systems Quality Assurance's (HSQA) top priority is to protect and improve the health of people in Washington state. We do this by helping prevent injuries, developing health systems and improving patient safety. We work closely with communities and local health partners to build strong health systems and prevention programs. This helps ensure everyone has access to good health care and emergency medical services.
HSQA regulates and supports more than 463,000 health professionals in 83 health professions and 11,000 health groups and programs. Each year, we review more than 14,000 complaints and inspect thousands of facilities. Each month, we respond to an average of 24,000 phone calls and thousands of emails.
The HSQA Division
- Maintains and strengthens the state's health systems, both rural and urban.
- Serves as the primary contact for the public, health providers, facilities, emergency management services, and many other customers.
- Processes new applications for close to 400 health professionals each day.
- Inspects and regulates medical and community facilities.
- Investigates and prosecutes complaints against health care providers and facilities.
Contacts
Shawna Fox
Assistant secretary
Megan Vieth
Policy director
Jennifer Coiteux
Deputy assistant secretary
Customer Service Center
360-236-4700
We can help you
File a complaint | Find more resources | Verify a facility or health care license (Provider Credential Search)