Cascades Support

WIC Cascades logo

We're here to support you as you use the Cascades System.

Cascades Support Line



Monday – Friday 8 a.m. – 5 p.m.
Saturday – Sunday 9am – 4 p.m.


WIC Foods Support

When participants think a food should be approved and they can't buy it they can do one of the following:

Please include the following information:

  • Store name and location.
  • Food item name.
  • Package or container size.
  • UPC code (12 digit number listed under the food item barcode).

WIC Card Line

Call the WIC Card Line at 1-844-359-3104 to:

  • Set or change the Personal Identification Number (PIN) for a WIC card.
  • Report a lost, stolen, or damaged WIC card.
  • Unlock the card if the PIN was entered incorrectly four times in a row.
  • Check what WIC foods are available.

Cascades General Tips

Certification & Subsequent Certification

Breastfeeding & Peer Counseling

Prescribe Food & Issue Benefits

Formula & Medical Documentation

Replace Benefits

Scheduling & Master Template

Foster Care & Transfers