Check on the Status of your Application
Need to know the status of your application? The quickest way is to visit the Provider Credential Search site.
A "pending" status means the review process has begun. We quickly update this status information from our licensing system, and it's a primary source for verifying your credentials.
For some credential types, you may not practice until we issue your credential. To review your specific credentialing requirements, check the home page of that credential type. Once your status has changed to "active," you may begin practicing. You should receive your official document in the mail within seven to 10 business days after your credential is issued.
If your application is missing information
If your application is incomplete or missing information, we will contact you. Please check your email (including spam) for notice from a Department of Health staff member. If you forgot to provide an email address or need to update your contact information, complete the Contact Information Change form. If we don't have an email address for you, we'll mail you a letter.
Processing dates for profession groups
We have begun reviewing health profession applications with cleared payment on or before:
Applied Behavior Analysis Professions – November 18, 2024
Behavioral Health Professions – September 10, 2024
Dental Professions – November 18, 2024
Home Care Aides – July 12, 2024
Medical Assistants – November 14, 2024
Nursing Assistants – November 18, 2024
Pharmacy Professions – November 14, 2024
All Other Credentials – September 11, 2024
Dates current as of November 21, 2024
** To confirm which group your credential falls under, check the Application Status Page Credential Group (PDF). **
Questions about the status of your application
If you have questions about the status of your application, contact our call center at 360-236-4700 Monday through Friday, 8 a.m. to 5 p.m. Call center staff members cannot speed up the process of your application or make final decisions related to your application. Please keep checking the Provider Credential Search for a status change.
Processing times
Processing time varies for each application. It depends on how complete the application is, and how quickly the outstanding requirements are met. Timelines can range from a few days to a few weeks, depending upon many factors such as the type of application and whether it requires board or commission approval. Additional delays may be caused by:
- An incomplete application.
- You submitted:
- Incorrect or no application fee(s) as required
- Outdated application forms
- Electronically altered application forms.
- Or, in some cases, we need additional documents such as:
- Certified transcripts
- Other education documents
- Exam results
- Certified court documents.
We will notify you if your application is missing information or needs additional documentation. If you have questions on how to resolve missing information, documentation, or other actions — contact the credentialing specialist listed on the notice.
Our review includes a thorough evaluation of health care credentials, employment or work history, and any criminal or disciplinary history. In addition, out-of-state applicants must complete a fingerprint background check. This also increases processing time.
For facility and organization application status, please visit the Provider Credential Search.