Accessibility Policy About Information and Data


The Department of Health (DOH) is committed to making its electronic and information technologies accessible to individuals with disabilities by complying with the Americans with Disabilities Act and Washington State Office of the Chief Information Office (OCIO) Policy #188.

"Accessible" definition

“Accessible” means a person with a disability is afforded the opportunity to acquire the same information, engage in the same interactions, and enjoy the same services as a person without a disability in an equally effective and equally integrated manner, with substantially equivalent ease of use. The person with a disability must be able to obtain the information as fully, equally and independently as a person without a disability.

  1. DOH implements the established and testable standard of Web Content Accessibility Guidelines (WCAG) 2.1 including the guidelines associated with these principles:
    1. Perceivable - Information and user interface components must be presentable to users in ways they can perceive.
    2. Operable - User interface components and navigation must be operable.
    3. Understandable - Information and the operation of user interface must be understandable.
    4. Robust - Content must be robust enough that it can be interpreted reliably by a wide variety of user agents, including assistive technologies.
  2. WCAG 2.1 provides success criteria for measuring web accessibility and also provides principles and useful metrics for products and services that are not specifically Web-based.

Accessibility at DOH

DOH has a policy and processes in place to help ensure accessibility and is constantly working to improve these to better serve all of our customers. This includes all covered technology such as:

Websites, web applications, software systems, electronic documents, E-learning, multimedia and programmable user interfaces. This includes interacting with the technology, access and content. It does not include content that a user may encounter after leaving the covered technology (example: links to other web content) and is not limited to procurement, contracting, content and document publishing, development, training, testing, quality assurance and working with our vendors.

If you wish to report an issue related to the accessibility of any of our DOH sites or services, please contact our ADA Coordinator at:

Washington State Department of Health
Center for Facilities, Risk and Adjudication
P.O. Box 47890
Olympia, WA 98504-7890

TTY users Call 711