Other Patient Information

Accessing pain management care

  • If you have a primary health care provider, contact the provider for care or for a referral for care.
  • If you don't have a primary health care provider, contact your health insurance company.
  • If you don't have health care insurance, find out how to get insurance or call 1-855-923-4633.

Your insurance must provide you access to pain management care. If you're having a problem getting services, contact the Office of the Insurance Commissioner at 1-800-562-6900.

Medicare / Insurance

Apple Health Managed Care Plan* through Apple Health or Private Insurance

Insurance: Call the number on the back of your insurance card for assistance. If you don't know how to contact your insurance, call 1-800-562-6900.

Medicare: Call the number on the back of your insurance card for assistance. If you don't know how to contact your insurance provider, call 1-800-562-6900.

Find a provider Call 1-800-562-3022.

Apple Health (Medicaid) coverage

Washington Apple Health logo

Managed Care Plan* through Apple Health or private insurance. Call the number on the back of your insurance card for assistance.

*Amerigroup, Community Health Plan of Washington, Coordinated Care of Washington, Molina, United Healthcare Community Plan.

Getting to your medical appointment

Crisis assistance

  • If you're struggling to deal with your pain and are feeling hopeless or distraught, please call the National Suicide Prevention Lifeline at 1-800-273-8255.
  • If you're in King County, call the Crisis Clinic line at 1-866-789-1511.
  • Each county in Washington has a crisis clinic. Find a crisis clinic near you or call 1-866-427-4747.
  • If you think you may need substance use treatment services, contact the Washington Recovery Helpline at 1-866-789-1511.

For information and resources in your area, contact your local public health department.

Withdrawal concerns

  • If you stop your pain medications suddenly, you may get withdrawal symptoms. Withdrawal can be difficult, but it's not likely to cause harm to your body. Symptoms can include severe anxiety, restlessness, nausea, diarrhea, muscle pain, or insomnia.
  • If you've been taking a benzodiazepine such as Xanax, Valium, or Ativan for a long time and stop suddenly, you may have more severe, even life-threatening problems.
  • If your pain or withdrawal symptoms become severe, go to the emergency department of your local hospital or to an urgent care clinic.
  • Please contact your healthcare provider if you have additional questions.

Washington State Department of Health Resources

Other State and Federal Resources