Home Care Aide

Home Care Aides and COVID-19

Senate Concurrent Resolution 8402 (PDF) was signed by the House and Senate leaders on January 18, 2021, extending the prior suspension of deadlines for training and certification until the end of the state of emergency due to COVID-19. Applicants are encouraged to submit their application to the Department of Health and complete both training and the certification exam at the first opportunity due to limited site capacity due to COVID safety measures.

Prometric suspended home care aide testing on March 13, 2020, and resumed testing on July 15, 2020. Applicants who had a test date cancelled due to COVID and have not been contacted by Prometric should call Prometric to schedule a new test date. Applicants must wear a mask throughout the entire knowledge and skills exam, which has been modified so the applicant playing the client will keep their mask on the entire skills exam. Applicants who receive a scheduled test date and want to reschedule, or wait to take the certification exam, should call Prometric immediately; this allows another applicant to be scheduled in their place. Due to the backlog of applicants waiting for an exam date and limited seats at test sites due to COVID safety measures, there is a longer wait for a test date after DOH authorizes someone to take the exam. Prometric's call center in Baltimore has re-opened and operates on Eastern Time Zone (EST), three hours ahead.

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