HIV Care - Client Services

The Early Intervention Program (EIP) and the Medical Case Management Program can help people living with HIV to get medical care and support.

Learn about our programs in our brochure (PDF)
Más información sobre nuestro programa (PDF)

Contact us

Toll Free (In Washington State) 877-376-9316
Office 360-236-3426
Fax 360-664-2216

Mailing address

Client Services
PO Box 47841
Olympia, WA 98504-7841


  • For questions about EIP or to check your eligibility, email or call 877-376-9316.
  • For provider questions about payments, claim status, client eligibility, or contracting with EIP, email

Frequently asked questions

Click on the questions below for more information, or contact us.

How do I apply?

How do I qualify for EIP?

What drugs does EIP cover?

How do I find a case manager?

What is my share of the cost?

What services are paid for?

What do I do if I receive a medical bill? (PDF)

What doctor can I go to?

What support can I find for college students living with HIV?

Pre-Exposure Prophylaxis Drug Assistance Program (PrEP DAP)

The Washington State Department of Health announces our Pre-Exposure Prophylaxis Drug Assistance Program (PrEP DAP). HIV-negative people at very high risk for HIV infection can take a daily pill (TRUVADA®) to reduce their risk of becoming infected. The Early Intervention Program can help pay for this medication whether you have insurance or not.

Learn about PrEP DAP and eligibility requirements and get an application or brochure.


The mission of HIV Client Services is to suppress viral load by ensuring access to quality services for people living with HIV in Washington State.


Our vision is to end HIV by preventing new infections in Washington State.