Medical HIV Case Management

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This page provides information about Medical Case Management for People Living with HIV/AIDS and HIV Medical Case Managers.

Information for People Living with HIV/AIDS

The Department of Health contracts with agencies throughout the state to help connect people living with HIV to health services and resources. An HIV medical case manager can assess your needs and your support system and help you access services so that you can improve and maintain your health. For instructions on where to access a case management agency in your area, select a local agency serving your county from the drop-down menu below (some agencies serve multiple counties). You can also find an agency in the following document: Case Management Agencies (PDF). Once you find the right agency, someone there will assist you with the eligibility process.

Benton-Franklin Health District*

Serves Benton and Franklin Counties

* Spanish Speaking HIV Medical Case Managers Available

7102 W Okanogan Place, Kennewick, WA 99336
Telephone: 509.460.4200

Logo for Benton-Franklin Health District
Blue Mountain Heart to Heart

Serves Walla Walla and Asotin Counties

Clarkston Location
1368 Bridge Street, Suite A, Clarkston, WA 99403
Telephone: 509.931.0462

Alder Street Location
5 W Alder Street, Suite 333, Walla Walla, WA 99362
Telephone: 509.529.4744

Cascade AIDS Project (CAP) SW Washington*
Serves Clark, Cowlitz, Skamania & Wahkiakum Counties

* Spanish Speaking HIV Medical Case Managers Available

Vancouver Location
100 E 33rd Street STE 201B, Vancouver WA 98663
Telephone: 360.750.7964

Longview Location
1338 Commerce Avenue, Suite 212, Longview, WA 98632
Telephone: 360.932.3435

Coastal Community Action Program
Serves Grays Harbor & Pacific County

01 E Market Street, Aberdeen WA 98520
Telephone: 360.533.5100

Confluence Health*
Serves Chelan, Douglas, Grant, and Okanogan Counties
* Spanish Speaking HIV Medical Case Managers Available”

Various Locations
Telephone: 509.664.4868 ext. 33010 (Call For Referral)

Entre Hermanos*
Serves King County
* Spanish Speaking HIV Medical Case Managers Available

1621 S Jackson Street, Suite 202, Seattle, WA 98144
Telephone: 206.322.7700

Harborview Medical Center - Madison Clinic*
Serves King County
* Spanish Speaking HIV Medical Case Managers Available

325 9th Avenue – 2nd Floor – West Clinic, Seattle WA 98104
Telephone: 206.744.5100

Kitsap Public Health District
Serves Kitsap, Jefferson, Clallam, and North Mason Counties

Norm Dicks Government Center
345 6th Street Suite 300, Bremerton, WA 98337
Telephone: 360-728-2235

Telephone: 206.957.1600 (Call for Referral)
Serves King, Snohomish, Island, Skagit, Whatcom, and San Juan Counties

* Spanish Speaking HIV Medical Case Managers Available

Bellingham Location
115 Unity Street, Suite 302, Bellingham, WA 98225

Everett Location
3501 Colby Avenue, Suite 100 Everett, WA 98201

Seattle Location
1016 E Pike Street – 3
rd Floor, Seattle, WA 98102

People of Color Against AIDS Network (POCAAN)
Serves King County
4437 Rainier Ave S, Seattle, WA 98118
Telephone: 206-322-7061

Department of Health Medical Case Management Services*

Serves Pierce, Mason, Lewis, and Thurston Counties

*Spanish Speaking HIV Medical Case Managers Available

Mailing Address: PO Box 47841, Olympia WA 98504-7841

Toll Free: 877-376-9316 | Local: 360-236-3475 | Fax: 360-664-2216

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Spokane Regional Health District

1101 W College Avenue, Third Floor, Room 372, Spokane WA 99201
Telephone: 509.324.1542

Serves Spokane, Ferry, Pend O'reille, Stevens, Whitman, Asotin, Lincoln, Adams, Okanogan and Garfield Counties

Yakima Valley Farm Workers/New Hope Clinic*
602 East Nob Hill Blvd, Yakima WA 98901
Serves Yakima, Klickitat and Kittitas Counties
Telephone: 509-453-7144

* Spanish Speaking HIV Medical Case Managers Available

Information for Medical Case Managers in Washington State

The Washington State Department of Health (DOH) is responsible for dispersing funds to local government and nonprofit organizations throughout the state as part of the federal Ryan White HIV/AIDS Program. DOH coordinates services that assure People Living with HIV have access to case management assistance and other supportive services. Any questions about this program can be sent to

Medical Case Manager Resources

The following manual provides guidance to Washington state HIV Case Managers to comply with DOH HIV Community Service guidelines:

The following link provides an overview of the Ryan White HIV/AIDS Program:

The following link provides a variety of resources to support efforts to achieve the goal of the “Ending the HIV Epidemic in the U.S.” initiative:

Ending the HIV Epidemic in the U.S. initiative