This page provides information about Medical Case Management for People Living with HIV/AIDS and HIV Medical Case Managers.
Information for People Living with HIV/AIDS
The Department of Health contracts with agencies throughout the state to help connect people living with HIV to health services and resources. An HIV medical case manager can assess your needs and your support system and help you access services so that you can improve and maintain your health. For instructions on where to access a case management agency in your area, select a local agency serving your county from the drop-down menu below (some agencies serve multiple counties). You can also find an agency in the following document: Case Management Agencies (PDF). Once you find the right agency, someone there will assist you with the eligibility process.
- Benton-Franklin Health District*
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Serves Benton and Franklin Counties
* Spanish Speaking HIV Medical Case Managers Available
7102 W Okanogan Place, Kennewick, WA 99336
Telephone: 509.460.4200 - Blue Mountain Heart to Heart
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Serves Walla Walla and Asotin Counties
Clarkston Location
1368 Bridge Street, Suite A, Clarkston, WA 99403
Telephone: 509.931.0462
Alder Street Location
5 W Alder Street, Suite 333, Walla Walla, WA 99362
Telephone: 509.529.4744 - Cascade AIDS Project (CAP) SW Washington*
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www.cascadeaids.org/programs/sw-washington
Serves Clark, Cowlitz, Skamania & Wahkiakum Counties* Spanish Speaking HIV Medical Case Managers Available
Vancouver Location
100 E 33rd Street STE 201B, Vancouver WA 98663
Telephone: 360.750.7964
Longview Location
1338 Commerce Avenue, Suite 212, Longview, WA 98632
Telephone: 360.932.3435 - Coastal Community Action Program
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http://coastalcap.org/hivaids
Serves Grays Harbor & Pacific County
01 E Market Street, Aberdeen WA 98520
Telephone: 360.533.5100 - Confluence Health*
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www.confluencehealth.org/hiv-case-management
Serves Chelan, Douglas, Grant, and Okanogan Counties
* Spanish Speaking HIV Medical Case Managers Available”
Various Locations
Telephone: 509.664.4868 ext. 33010 (Call For Referral) - Entre Hermanos*
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www.entrehermanos.org
Serves King County
* Spanish Speaking HIV Medical Case Managers Available1621 S Jackson Street, Suite 202, Seattle, WA 98144
Telephone: 206.322.7700 - Harborview Medical Center - Madison Clinic*
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www.uwmedicine.org/locations/madison-harborview
Serves King County
* Spanish Speaking HIV Medical Case Managers Available325 9th Avenue – 2nd Floor – West Clinic, Seattle WA 98104
Telephone: 206.744.5100 - Kitsap Public Health District
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www.kitsappublichealth.org/CommunityHealth/hs_mgmt.php
Serves Kitsap, Jefferson, Clallam, and North Mason Counties
Norm Dicks Government Center
345 6th Street Suite 300, Bremerton, WA 98337
Telephone: 360-728-2235 - Lifelong*
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www.lifelong.org
Telephone: 206.957.1600 (Call for Referral)
Serves King, Snohomish, Island, Skagit, Whatcom, and San Juan Counties* Spanish Speaking HIV Medical Case Managers Available
Bellingham Location
115 Unity Street, Suite 302, Bellingham, WA 98225
Everett Location
3501 Colby Avenue, Suite 100 Everett, WA 98201
Seattle Location
1016 E Pike Street – 3rd Floor, Seattle, WA 98102 - People of Color Against AIDS Network (POCAAN)
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www.pocaan.org
Serves King County
4437 Rainier Ave S, Seattle, WA 98118
Telephone: 206-322-7061 - Department of Health Medical Case Management Services*
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Serves Pierce, Mason, Lewis, and Thurston Counties
*Spanish Speaking HIV Medical Case Managers Available
Mailing Address: PO Box 47841, Olympia WA 98504-7841
Toll Free: 877-376-9316 | Local: 360-236-3475 | Fax: 360-664-2216
- Spokane Regional Health District
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1101 W College Avenue, Third Floor, Room 372, Spokane WA 99201
Telephone: 509.324.1542Serves Spokane, Ferry, Pend O'reille, Stevens, Whitman, Asotin, Lincoln, Adams, Okanogan and Garfield Counties
- Yakima Valley Farm Workers/New Hope Clinic*
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www.yvfwc.com/services-programs/new-hope-hivaids
602 East Nob Hill Blvd, Yakima WA 98901
Serves Yakima, Klickitat and Kittitas Counties
Telephone: 509-453-7144* Spanish Speaking HIV Medical Case Managers Available
Information for Medical Case Managers in Washington State
The Washington State Department of Health (DOH) is responsible for dispersing funds to local government and nonprofit organizations throughout the state as part of the federal Ryan White HIV/AIDS Program. DOH coordinates services that assure People Living with HIV have access to case management assistance and other supportive services. Any questions about this program can be sent to RW.CaseManagement@doh.wa.gov.
Medical Case Manager Resources
The following manual provides guidance to Washington state HIV Case Managers to comply with DOH HIV Community Service guidelines:
- HIV Community Services Provider Manual - 2021 (PDF) English Version
- HIV Community Services Provider Manual - 2021 (PDF) Spanish Version
The following link provides an overview of the Ryan White HIV/AIDS Program:
The following link provides a variety of resources to support efforts to achieve the goal of the “Ending the HIV Epidemic in the U.S.” initiative: