Frequently Asked Questions
- How do I access the Medical Cannabis Registry (MCR)?
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Like many other Washington state services, you will need a Secure Access Washington (SAW) account to access MCR. If you don’t have one, follow the instructions in the e. This training includes information on how to add the Medical Cannabis Registry service. To do this, you will need to answer questions to verify your identity. If you cannot pass this check, contact the Medical Cannabis Program to bypass this.
When you finish adding the MCR service to you SAW account, you will create an account in the MCR using the Healthcare Practitioner MCR Training (PDF).
- What permissions do I have in the MCR? What am I unable to do?
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The primary uses of your MCR account are:
- revoking authorizations for Patients and Designated Providers. See the Revoke Authorizations training (PDF).
- viewing records for your Patients and Designated Providers.
- If you have a DEA registration, you can view All Active Authorizations in MCR by name only.
You are not able to:
- view Patient cannabis purchases or cannabis use. MCR does not track this.
- Does the MCR change how I provide Authorizations to Patients or Designated Providers?
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No, you will still hand the Patient/DP an Authorization Form printed on authorization tamper-resistant paper containing the RCW 69.51A.030 logo. You will not register Patients in MCR or provide them a recognition card. Patients will continue to be entered into the MCR by a Certified Consultant at a medically endorsed store.
- Has the Authorization Form changed with the adoption of the MCR?
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Yes, the Authorization form will be updated to remove checkboxes for specific qualifying conditions. Instead, the form will have a checkbox that confirms the Patient’s condition qualifies under the definition of “Terminal or debilitating medical condition” in RCW 69.51A.010. This is in response to privacy concerns voiced by Patients.
You are responsible for recording and retaining the specific qualifying condition in the Patient’s medical record.
- Is there a preferred browser to use with MCR?
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MCR works on most browsers. However, the system runs best in Google Chrome.
We also recommend that you clear your internet browser history and completely shut down and restart your devices at least once a quarter.
- How do I reactivate my account when it becomes inactive?
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MCR will send you reminders to log in to keep your account active. If you don’t log in within a 30-day window, MCR will put your account in an Inactive Status. Reactivate your account by logging into MCR and completing the MCR Account Reactivation screen. Full instructions are in the Inactive and Reactivate Account training (PDF).
If your account has been inactive for more than 1 year, contact DOH to reactivate your account.
- What are “Messages” in MCR?
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This is a new feature that allows you to receive notices, reminders, and other communications from the DOH team or MCR itself. See View Message Notifications training (PDF).