Complaints and COVID-19
The Department of Health (DOH) regulates health care providers and certain health care facilities (hospitals, ambulatory surgical facilities, child birth centers, home health agencies, behavioral health agencies, and behavioral health treatment facilities).
We accept complaints about providers and facilities that DOH credentials, as well as complaints about providers practicing without a license. When filing a complaint, provide the full name of the individual provider or facility and what specific allegations you're reporting. You may verify a provider's credential status on our website. If the complaint is about a facility, provide the facility address for us to determine whether or not they're credentialed by us.
Please note that we don't credential the following types of facilities, nor are we able to process complaints related to COVID-19 concerns in them:
- Nursing homes, assisted living facilities, and adult family homes
- Clinics or doctor offices
All public questions related to COVID-19 should be directed to the department’s COVID-19 webpage or by calling 1-800-525-0127. If you have complaints about the COVID-19 vaccine, please notify us here.
Medical providers, schools, businesses and other organizations should contact their local health agency.
Other types of complaints
- Apartment complex report to your:
- Adult family home
- Assisted living facility
- Boarding home
- Child day care center
- Grocery stores
- Hair Salon
- Jail (city and county operated)
- Report to your county Health department
- Military Hospitals –Federal Facility, File Complaint with the military hospital
- Nail Salon
- Nursing Home
- Report to your county health department
- Skilled Nursing Facility
- Supported Living
- Swimming Pool
- Tattoo Artists
- Truck Driver Restroom and Lactation Access at Ports
- VA Hospitals / Veterans Affairs Hospitals – Federal Facility, File Complaint with the VA hospital
- Attorney General, Washington state