Office of Customer Service


Front Counter

Effective, March 15, 2022, our counter services will re-open for limited assistance, including payment and credentialing document submission only.

We accept cash, check, money order and debit or credit cards (VISA and MasterCard).

Our Customer Service Counter is located on the Tumwater campus, first floor of the Town Center 2 building and is open to the public for limited assistance Monday through Friday, 9 a.m. – 4 p.m. There is free visitor parking near the building, with additional free visitor parking on the 4th and 5th floors of the parking garage.

Physical address

Town Center 2

There is visitor parking near the building with additional free visitor parking in the parking garage.

111 Israel Rd. S.E. Tumwater, WA 98501

Phone, fax and email

Phone number: 360-236-4700

Fax number: 360-236-4818

Email address:

Hours of operation

Front Counter Hours

Monday - Friday
9 a.m. to 4 p.m.

Effective March 15, 2022, we are re-opening with limited counter services including payment submission and document drop off only.

Call Center Hours

8 a.m. - 5 p.m.

* Drop box available when agency is closed.

Mailing Information

With Fees
P.O. Box 1099 | Olympia, WA 98507-1099

Without Fees
P.O. Box 47877 | Olympia, WA 98504-7877