Ordering a Vital Record

Important note: The Department of Health has received increased number of calls about third party vendors selling birth, death, marriage, and divorce certificates. These companies charge customers high fees to “process” or “help apply” for certificates issued from the Department of Health.

Ordering or correcting a death certificate for the FEMA COVID-19 Funeral Assistance Program

Internet    Telephone    Mail    In-Person

 Internet
Processing Time Shipped within 3-7 business days of the Department receiving the order from VitalChek, depending on the shipping option you select. A record problem may cause delays.
Description Go to www.VitalChek.com at any time. Payment by credit/debit card.
Cost

Nonrefundable fee starts at $40.50*

Fee breakdown:

  • $25 certificate fee
  • $8.50 VitalChek fee
  • $7 DOH processing fee

*$3.00 VitalChek optional identity authentication quiz fee - this will increase the VitalChek fee total to $11.50, and increase the Nonrefundable fee total to $43.50

*Other fees may apply depending on ordering and shipping method

Requirements

Certificates:

Noncertified informational copies:

 Telephone
Processing Time Shipped within 3-7 business days of the Department receiving the order from VitalChek, depending on the shipping option you select. A record problem may cause delays.
Description Call 1-866-687-1464 at any time. Payment by credit/debit card.
Cost

Nonrefundable fee starts at $40.50*

Fee breakdown:

  • $25 certificate fee
  • $8.50 VitalChek fee
  • $7 DOH processing fee

*$3.00 VitalChek optional identity authentication quiz fee - this will increase the VitalChek fee total to $11.50, and increase the Nonrefundable fee total to $43.50

*Other fees may apply depending on ordering and shipping method

Requirements

Certificates:

Noncertified informational copies:

 Mail
Processing Time Shipped within 1-3 weeks of the department receiving the order and processing payment. A record problem may cause delays.
Description Send your birth, death or marriage/divorce order form by mail. Payment by check or money order.
Cost

Nonrefundable fee starts at $25.

Requirements

Certificates:

Noncertified informational copies:

 In-Person

DOH closed due to COVID. Check with your local Washington health department to see if they offer in-person services for most birth and death certificates during this time. There might be an additional fee for this service. Customers will receive most orders within the same day.

How long does my order take?

It depends on the way you order and the shipping method you select. The times listed below start after we receive full payment and all required documentation. Missing information or documentation will delay orders.

  • Check with your local Washington health department for the certificates they offer and if they have in-person services at this time. Customers will receive most orders within the same day. There might be an additional fee for this service.
  • VitalChek online or by phone orders process and ship within 3-7 business days, depending on the shipping option you select.
  • By mail, the customer will receive the order within 1-3 weeks after receiving and processing of payment.

How do I check on the status of my order?

I sent it by mail

Before contacting our office, verify that your check or money order processed, on what date, and that the Department of Health cashed it. If your bank processed the check or money order, our office received your order.

If you call our office, provide the customer service representative with the check or money order number and date cashed.

I placed my order online or by phone

Orders placed through our only contracted vendor, VitalChek, have an order number. If you provided your email address, VitalChek sent the receipt to your email. If you did not provide your email during the order, VitalChek sent the receipt to your mailing address. For questions about the order, contact the agency listed on your receipt and have your order number ready.

Shipping notifications only go out by email when an expedited shipping label* is created. You will not receive a shipping notification for items shipped using First Class mail.

*Note, if you have an apostille with your order, DOH creates and sends the shipping label to the Secretary of State to finalize the order. The label creation date does NOT indicate the shipping date. Allow 5-7 business days for tracking to appear.